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Archive for June, 2009

Troubleshooting Apps – 6/15/2009

Monday, June 15, 2009 Ben Leave a comment

This morning we were supposed to have an IT tech appear as a guest speaker, but he unfortunately had a death in the family and wasn’t able to make it.  In it’s place, we did a nice little command line utility tutorial and used our newly-begotten skills to make a batch file that could be deployed to Startup groups across many Windows platforms, simplifying greatly our administrative tasks.  Here are some of the things we learned today

Mapping a Drive – Making a space for file storage on a server is a snap, provided you know the UNC of the server share and how to create that drive mapping in your particular version of Windows.  Unfortunately, many of our end users won’t (and why should they, that’s our job!).  So using the net command to accomplish that makes things easy:

net use J: \\server01\data

Creating Multiple Local Users

In some cases, it’s desirable to have all of your machines have a set of local user accounts already set up.  Depending on how you look at things, this can be a boon to security — instead of having a stock local admin account, you can have several which can be audited to better determine who is doing what on a given machine.  On the other hand, this could be seen as a greater risk as there are multiple accounts, and therefore multiple points of attack, that could be used to do administrative tasks.  So, whichever way you fall, here’s how you would create individual administrator accounts (2 steps: 1 to create the accounts, 1 to add them to the administrators group):

First, let’s make the users…

net user BillyBob /add
net user JoeDan /add
net user HankRay /add
net user Chester /add
net user Habib /add

… and now, let’s add them to the administrators group.

net localgroup Administrators BillyBob /add
net localgroup Administrators JoeDan /add
net localgroup Administrators HankRay /add
net localgroup Administrators Chester /add
net localgroup Administrators Habib /add

Copying like a Jedi Master

Ok, maybe that’s a stretch, but if you’ve ever tried to use the copy command, you’ll know how limited it is.  For one thing, it doesn’t take any subdirectories with it, and it also ignores ACLs.  If you’re moving files from one NTFS volume to another, you know how damaging this can be — imagine losing all of those precious permissions you’ve spent so much time crafting and troubleshooting!

Here’s a command that will copy the contents of a given directory AND keep any ACL information (the command below will actually also keep auditing settings as well…)

xcopy D:\files\marketing\*.* F:\Files\ /s /e /x

(the /s switch takes subdirectories with the copy, not just the files in the target folder; the /e switch will create even empty folders; and the /x switch copies all ownership, ACL and auditing information.  Put them together, and it’s pretty memorable, if you ask me.  Ok, the /e switch implies the /s one, but /e /x just isn’t as fun…)

Of course, there are literally hundreds more tasks you can do with the command prompt (and saving these commands in a text file with a .bat extension makes things incredibly easy — just double-click and go!)

Homework:

  • Nothing!  Enjoy your break!
Categories: Uncategorized

Finance – 6/10/2009

Monday, June 15, 2009 Ben Leave a comment

With a full 50% of the class absent (for good reason), we took a day and covered the basics behind looking at stocks and determining what *might* be a good buy.

I say *might* since stock valuation is an art at best, and some say it’s just a whole lot of luck.  Whatever stance you take, it helps to be able to make heads or tails from the deluge of numbers we’re given.

Here are a very tiny sample of some of the numbers we’ll look at, and what they mean:

EPS – Earnings Per Share.  Basically, this is how profitable a company is — we take the amount of earnings and divide it by the number of shares outstanding and we get the EPS.  The higher the EPS, the more money they have to spread out amongst the shares that are out there in the wild.

P/E Ratio – By taking the price of the stock and dividing it by the earnings per share (see above), we can see how good a deal a stock is.  My gut rule-of-thumb is to avoid anything with a P/E higher than 15 but, again, this can be an art so things higher than 15 could be a good deal, while P/Es lower than 15 still might be a bad deal.

Beta – The beta shows us how volitale, and therefore how risky, the stock is compared to the rest of the market.  A stock with a Beta of one will generally move right with the market, and is therefore just as risky as the market is.  A stock with a beta higher than 1 (say, 1.3) will swing that much more violently, in this case, 30% more than the market as a whole.  In English, when the market goes up, this stock goes up aboue 30% more, when the market  goes down, this stock goes down by about 30%.  Again, give or take, your mileage-may-vary, etc.

And with that, we adjourned.  Since everyone (both of you) qualifed to not have to take the final (thank you!!!), this will be it for class!

Homework:

  • None
Categories: Uncategorized

Implementing Active Directory – 6/9/2009

Tuesday, June 9, 2009 Ben Leave a comment

Another last class kinda day — we covered Chapter 11 and 12 in the book, finishing it up for good.  Like in the morning class, we discussed grades and who will need to see me next week.

Homework:

  • If you do need to take the final, study study study!
  • You’re almost finished!
Categories: Uncategorized

Implementing Network Infrastructure – 6/9/2009

Tuesday, June 9, 2009 Ben Leave a comment

Today we finished up the classroom content by covering Chapter 9 — over the regular maintenance of our servers.  Afterwards, we discussed grades and got to find for whom the last day of school is, and who will need to come see me next week for the final.

Homework:

  • Study for the final!  You’re almost finished!
Categories: Uncategorized

Troubleshooting – 6/8/2009

Monday, June 8, 2009 Ben Leave a comment

Tonight we finished up the content of the class by taking the second test, over chapters 7-12.  Afterwards, I distributed the CDs of the malware removal tools and the boot CDs that I referred to last week.  We spent a little time with the discs installing the files and playing with the programs. 

Make sure you bring some computers that need to be fixed next week! 

Homework:

  • Uhm, make sure you bring some computers that need to fixed…
Categories: Uncategorized

Server+ – 6/8/2009

Monday, June 8, 2009 Ben Leave a comment

Today’s class was a discussion of chapter 9 — dealing with server monitoring.  We discussed several monitoring tools offered by Linux, Unix, Netware and Windows servers.

Homework:

  • Chapter Nine: Review Questions
Categories: Uncategorized

Troubleshooting Apps – 6/8/2009

Monday, June 8, 2009 Ben Leave a comment

Today was let’s-mess-up-with-Linux day, and we got the ball rolling by an (attempted) installation of FreeBSD.  For some reason (and I’m not entirely convinced it *wasn’t* a hardware issue), we couldn’t get FreeBSD to boot after installation, so we gave up and went with Ubuntu.  Ubuntu went on fine, and even booted!  After installing it, we played with some entry-level terminal commands and with some of the features of the OS.  My favorite — Ubuntu’s Add/Remove program feature.  Sweet.

Homework:

  • Nada
  • Next week, Clay Plymale will be here to talk about his experience troubleshooting applications (you know, the title of this class)
Categories: Uncategorized

Troubleshooting OS – 6/1/2009

Monday, June 1, 2009 Ben Leave a comment

Tonight in class, we finished off the book by covering Chapters 11 and 12.  Chapter 11 dealt with IE settings and Chapter 12 dealt with Performance Monitor.

Basically, we took a tour around IE, paying very close attention to the Internet Options dialog box.  We covered such things such as Connection settings, Privacy and Security issues and using the Advanced tab, which has a host of settings we can manipulate to have more granular control over.

Moving on to Chapter 12, we looked at Performance Monitor, MS’s built-in uhm, performance monitor, for Windows XP.  We discussed the concept of counters, why there are so many, and how to use them for our advantage in keeping our machines tuned up.  We also learned how we can leverage trace logs and alerts to help us know about and document any activities we might want to follow, such as CPU or RAM usage.

Homework:

  • Chapter 11 Review Questions
  • Chapter 12 Review Questions
  • Study for Test
  • Get ready for PC Repair class!
Categories: Uncategorized

Server+ – 6/1/2009

Monday, June 1, 2009 Ben Leave a comment

Today we covered Chapter 8 – dealing with disaster recovery.  The big theme for the day was namely backup, and since we’ve covered backup a lot, most of this was review.  However, a topic you probably weren’t familiar with was the several types of backup strategies that are available for you.

First, we covred the Grandfather-Father-Son method.  The GFS method basically allows us a way to phase out our older tapes and mostly use newer ones.  It works like this: 4 son tapes, 5 father tapes and 3 grandfather tapes.  The 4 son tapes are used daily Monday through Thursday.  The father tapes are used on Fridays, one per.  So, each father tape gets used once every 5 weeks.  At the end of each month, we use one of the Grandfather tapes, so that each Grandfather tape only gets used once every three months.  In addition, we also spoke about the “Six Cartridge Backup” (using two alternating tapes for Normal backups) and the Tower of Hanoi (a cool mashup between the six cartridge backup and the GFS system).

By the way, if you’re wondering what happened to Chapter 7, we’re skipping it for time purposes.  The material is largely covered in the Network+ class.  Remember, just because we don’t cover it in class doesn’t mean you’re not responsible for it!  Make sure you read!!!

Homework:

  • Read Chapter 7
  • Chapter 8: Review Questions
Categories: Uncategorized

Troubleshooting Apps – 6/1/2009

Monday, June 1, 2009 Ben Leave a comment

Today, since we were finished with classroom content, we decided to work our way through some of the MeasureUp material to get ready for the certification.  I  think it helped us get a good picture on what areas you should work on in studying for your 70-272 exam: namely, Office customization.

Homework:

  • No homework, but be ready to install a Ubuntu network next week.
Categories: Uncategorized